Cancellation & Refund Policy
At Teen Patti Zone Club, we aim to provide a smooth, secure, and transparent gaming experience for all users. Please read our Cancellation and Refund Policy carefully before participating in games, tournaments, wallet transactions, or in-app purchases on the platform.
Cancellation Policy
Once a game, tournament, contest, or wallet transaction has been successfully initiated on Teen Patti Zone Club, it cannot be cancelled by the user. Participation in games and activities is considered final after confirmation.
Users are advised to carefully review all details before:
- Joining any table or tournament
- Adding money to the wallet
- Making in-app purchases
- Participating in promotional offers
Refund Policy
Refunds are processed only under specific situations, including:
- Failed transactions where payment is deducted but gameplay does not begin
- Technical or server-related issues caused by the platform
- Duplicate payment transactions
- Unauthorized transactions reported within the allowed timeframe
Eligible refund requests are generally processed within 5–7 business days to the original payment method or wallet balance.
Non-Refundable Situations
Refunds will not be provided for:
- Losses incurred during gameplay
- User errors while joining games or tournaments
- Bonus chips or promotional credits
- Account suspension due to Terms & Conditions violations
- Delays caused by banks or payment gateways
Verification Requirements
To process certain refund requests, users may be required to provide:
- Transaction ID
- Registered mobile number or email address
- Payment screenshot or transaction proof
- Additional verification documents if required
Fraud & Abuse Policy
Teen Patti Zone Club reserves the right to reject refund requests in cases involving:
- Fraudulent activity
- Abuse of promotional offers
- Multiple refund claims
- Violation of platform policies or rules
Contact Us
If you have any questions regarding cancellations, refunds, or payment-related concerns, please contact our support team through the official support section available on Teen Patti Zone Club.